Contact Saks Fifth Avenue Customer Service
Saks Fifth Avenue Phone Numbers and Emails
Toll-Free Number:
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(877) 551-7257
Customer Service:
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(404) 261-7234Atlanta, GA
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(305) 865-1100Bal Harbour, FL
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(610) 667-1550Bala Cynwyd, PA
Saks Fifth Avenue Emails:
Contact Information
Saks Fifth Avenue Website:
Saks Fifth Avenue Help Center:
Corporate Office Address:
Other Info (opening hours):
Everyday: 6 am-12 am EST
Store Locator:
611 Fifth Avenue
New York, NY, 10022
205 Greenwich Avenue
Greenwich, CT, 06830
2 Bala Plaza
Bala Cynwyd, PA, 19004
800 Boylston Street
Boston, MA, 02199
9214 Stony Point Parkway
Richmond, VA, 23235
26100 Cedar Road
Beachwood, OH, 44122
7700 Old Wake Forest Road
Raleigh, NC, 27616
1500 Polaris Parkway
Columbus, OH, 43240
2901 W Big Beaver Road
Troy, MI, 48084
8701 Keystone Crossing
Indianapolis, IN, 46240
700 N Michigan Avenue
Chicago, IL, 60611
3440 Peachtree Road
Atlanta, GA, 30326
129 Summit Boulevard
Birmingham, AL, 35243
1 Plaza Frontenac Street
Saint Louis, MO, 63131
5800 Glades Road
Boca Raton, FL, 33431
9700 Collins Avenue
Bal Harbour, FL, 33154
81 SW 8th Street
Miami, FL, 33130
5395 Tamiami Trail North
Naples, FL, 34108
7687 N Kendall Drive
Miami, FL, 33156
301 Canal Street
New Orleans, LA, 70130
1780 Utica Square
Tulsa, OK, 74114
7400 San Pedro Avenue
San Antonio, TX, 78216
2000 Mall of SJ Boulevard
San Juan, PR, 00924
2446 E Camelback Road
Phoenix, AZ, 85016
3200 Las Vegas Boulevard South
Las Vegas, NV, 89109
3333 Bristol Street
Costa Mesa, CA, 92626
Fax:
How Good is Saks Fifth Avenue's Customer Service?
Summary of Saks Fifth Avenue Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Saks Fifth Avenue?
Shipping and Delivery Question:
- “Lost package”
- “Not giving my shippment #”
- “Package delivered to the wrong address”
Return/ Replace Question:
- “Return”
- “Trying to make a return and it he website is not accepting my order number”
- “Returning gown for 2nd time due to them being delivered damaged . Ordering third gown ( same gown) for the third time and price increased . I would like the same price I paid for the previous gowns”
Payments and Charges Question:
- “Make a payment”
- “Charged for something I did not”
- “Over charge”
Request for Information Question:
- “Question regarding terms and conditions”
- “Question on The Edit”
- “Check on order shipment”
Cards Question:
- “I haven’t used my Sacks credit card for a longtime so it’s not active . I applied for a new card,but it was declined . I have excellent credit , soI was shocked”
- “Frustration with getting a gift card seven times trying to get a gift card. Ridiculous system you have.”
- “Lost my card”
Refund Question:
- “Refund for shoes”
- “Refund”
- “My refund is not returned”
Activation/ Cancellation Question:
- “I need to cancel an order”
- “Trying to cancel pending order”
- “Cancel one order ordered twice”
Product/ Service Question:
- “Order assistance”
- “I lost my 20% off code which was given at my last purchase. I looking to buy and use the code!”
- “Product issue”
Website/ Application Question:
- “Order online”
- “Trying to place an order online”
- “Difficulty placing order on website.”
Account Question:
- “Locked out of my online account”
- “Have already tried chatting with a person. Wasted 15 minutes Forgot my password. Have 6 items in cart and can't put payment info in”
- “Blocked account”
Staff Question:
- “I was told by store employee that I needed to contact customer service. I was refused returned in store. I was actually denied and was told I wore sneakers and told to contact support.”
- “I was trying to use a code that I was given from customer service by email because I was unhappy with another transaction when I tried to order an item. the code did not work on my purchase.”
- “Customer service”
Employment Question:
- “Job”
- “I need my w2, former employee and pay stub”
- “I bought many items and the shoe seems to has been tired on . Everything else was clean .Rep was not helpfulI bet she was doing her job but not in a nice way.Thanks”
Other Question:
- “Need. My credit”
- “Problem with order”
- “Ordet”
About
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Saks Fifth Avenue is a store of shoes, accessories and apparel. Company was founded in 1924. The web site of the company was launched in 2000 an it is operated by company’s CEO Steve Sadove. Saks Fifth Avenue accepts 42 currency, so it is very convenient to shop for different nations. Company provides international delivery for purchases up to $2500. There are 46 stores in 22 states including Alabama, Arizona, California, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia. saks fifth avenue offers a wide choice of women’s apparel, shoes and accessories, jewelry and handbags, beauty and fragrance, men’s store, kids, home and gourmet.
Saks Fifth Avenue is ranked 980 out of 4768 in Footwear and Clothing category
USA
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