Not resolved

I placed an order back in November and used a promo code where I would receive $25 back in a gift card if I purchased at least $100 of beauty products. I did that, and they never sent the card and refused to send one.

I spoke to several reps who said they would honor it and send one, but they never did. I have spent a few weeks trying to get this card! Saks lies, apparently sells used and fake merchandise, and their customer service is below par. I have talked to more than a few people who claimed that Saks sent them merchandise that was a used store return.

That's not sanitary.

You pay for something to be brand new. This will be the last time I shop there.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss saks fifth avenue deal. Saks Fifth Avenue needs to offer any options to resolve the issue according to poster's claims.

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