I placed an order back in November and used a promo code where I would receive $25 back in a gift card if I purchased at least $100 of beauty products. I did that, and they never sent the card and refused to send one.
I spoke to several reps who said they would honor it and send one, but they never did. I have spent a few weeks trying to get this card! Saks lies, apparently sells used and fake merchandise, and their customer service is below par. I have talked to more than a few people who claimed that Saks sent them merchandise that was a used store return.
That's not sanitary.
You pay for something to be brand new. This will be the last time I shop there.
Product or Service Mentioned: Saks Fifth Avenue Deal.
Reason of review: Other issue.
Preferred solution: Let the company propose a solution.