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Saks Fifth Avenue - Line of credit

There closed for the holiday
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 22.
5.0
Details
Product or Service Quality
#1405669
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Horrible credit card, and impossible to get through. It looks like credit card fraud. I was trying to call them several times. Only keeping on hold for an unlimited time. It is no way the customer can call and report the credit card lost or stolen. Horrible service!!!...
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Company wrote 0 public responses to the review from Nov 15.
#1401109
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I shopped at Keystone at the Crossing last Nov 8 and 9th and lost my gray prescription sunglasses in a black case and a silver earring with a crystal hanging - pierced. Can you check your lost and found for me. reply to wallerdg@hotmail.com or text 8122571884..Thank...
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Company wrote 0 private or public responses to the review from Nov 13.
#1399345
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I have shopped at Saks for years. I received a "20% off your purchase" code in email. Have used same type of discount online before, never had a problem until this time......THE ONLINE STORE SECRETLY DECREASED THE APPLIED DISCOUNT AFTER SUBMITTING THE ORDER. This...
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Company wrote 0 private or public responses to the review from Sep 20.
1.0
#1361558
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kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic kjdkjas jkskjs Sarcastic...
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Company wrote 0 private or public responses to the review from Sep 18.
#1359573
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I bought $2000+ Gucci bag from Saks for my mother for her birthday. The package was being delivered by Fedex!!! I stayed home for the whole day on the day of delivery, and NO Package was delivered to my door!!! I called both Fedex and Saks. Its been 5 days post i...
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Company wrote 0 private or public responses to the review from May 29.
Anonymous
Anonomys

I had the EXACT same thing happen!! I ordered 2 Gucci bags, and Fed ex told Saks they were delivered, and I never received them. I do a lot of online ordering. This has been g...

Anonymous
Anonymous

That happened to me last month, will never trust them

2.5
I didn't like
  • Lost package
  • Customer service
#1266669
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Saks Fifth Avenue - Worst Experience Ever!

I bought from this luxury store thinking it would be a lot better than other departments store...WtfNOPE! Never again, they take forever to ship your product, I had next day delivery thinking that is what I would get. They are horrible, I hope when the gift gets there is a lot better then this process. Wtf
Company wrote 0 public responses to the review from May 04.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1248006
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I received a pair of Christian Louboutin shoes from Saks Fifth Avenue that were coming unglued at the heel. I had to wear them the night I received them and I called to tell customer service about the problem since I was in an Uber when I noticed they were coming...
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Company wrote 0 private or public responses to the review from Apr 10.
1.8
I didn't like
  • Quality
  • Product
  • Customer service
#1230637
Reply to reviews
Worst ever, please stay away and spend your money somewhere where they will appreciate your business. Bought Coach Briefcase that arrived with no tags or dust-bag. Opened this issue and was offered 15% discount. Accepted this discount and was told that it will be...
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Company wrote 0 private or public responses to the review from Mar 09.
Anonymous
Rodney

Why would you put someone's name on here for all to see that you're throwing him under the bus & his coworkers can also see this???

1.0
I didn't like
  • Rude untrained associates
  • Problem with refund at saks
  • Customer service
#1206388
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Contact Saks Fifth Avenue

Mailing Address:
225 Liberty Street, 31st Floor
New York, New York 10281-0097
United States
Phone:
(877) 551-7257
More

Saks Fifth Avenue Products and Services

I am very disappointed with the services provided by the Customer Service and Distribution Center in regards to handling this order. I received the dress on 11/17, and immediately noticed that it was stained and looked small, so I packed it back and shipped it out on...
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Company wrote 0 public responses to the review from Dec 18, 2017.
1.4
#1151313
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