I ordered a blue suede vest from Saks Fifth Avenue late in the season.I paid $200 and change for the vest and delivery.
The item arrived in a clear plastic bag on a hanger. The label on the plastic bag showed my size. The weather already had turned warm so the garment was hung in my dark, walk-in winter closet. I did not bother first to open the plastic bag and examine the vest closely - after all, this was from Saks.
When I took out the vest the next fall to wear it, I found that the hemline was heavily soiled, the lining was torn and the shoulders were yellowed from having been hung in a lighted place (in direct sunlight ?) for quite awhile.
Saks had sent a USED, DIRTY garment.
I notified the company but they refused to take back the vest.
More Review Details
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Suede Vest
- Review category
- Footwear and Clothing
You May Also Like
- " I ordered a dress as a test, (because I wanted to see what kind dress you could get for $13.81) on Aug 5th, because my girlfriend said that she..."
- "I recently order a shirt from Saks5th online, I got the email with this subject "Confirmation of Your Saks Fifth Avenue Order" and nothing in the email content to let..."
- "Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..."
- "I'm a very longtime (near 10 years) user of ZeroWater, and have almost always been happy about the water quality, but unhappy about the pitcher design and customer service. Original..."
- "to Progresso Soups, today i purchased this can of Progresso Traditional Chicken and Wild rice soup from the store i buy soup at weekly. i found this neon green plastic piece..."
- "I hired Howard Tanner Esq located at 30 Vesey St, New York, NY, Phone # (212) 962-1333 to defend me in court because I was arrested for shoplifting. I am..."
- "My Sister from AL Khor Qatar sent me money via trans fast worth P 20,223.35 which I received it at mlhuilier just only P 20,098.00. Where's the remaining P 125.35?..."
- "I called them today because my package looks like delivered but I didn't receive it. The woman on the phone was rude and nasty. She told me that people living..."
- "With fashion, food, architecture JESSE KEYES with KAROLINZ ZMARLAK, 1 7th AVENUE SOUTH and LA ESQUINA, are all superb businesses. So happy to be partners with them. We have been..."