It's hard to imagine bloggers following the unveiling of a new handbag, lol. But, I agree, you received very poor customer service from Saks...and from what you were told, I'm betting you're going to receive that bag back and Saks is going to claim the damage was caused by you. I won't return them." All I can say is I went home and cut my Saks credit card in half and won't be shopping at Saks anymore. Lets go back to fsession.com and no risk again..
If if someone ask me to recommend a site for clothing then saks no way!!